Veterinary teams celebrate the bond between people and pets - Firstline
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Building the Bond
Source: FIRSTLINE

7 tips to keep clients happy

April 1, 2008

Happy clients stay with your practice and promote your services to others. Use these tips to please pet owners and build a good vibe on the grapevine.

Source: FIRSTLINE

Service in a strange land

March 1, 2008

You must watch what you eat. You can't drink the water or even brush your teeth with it. Nothing is sterile. And yet, my experiences at a spay and neuter clinic in the Dominican Republic have been among the most rewarding in my career.

Source: VETERINARY ECONOMICS

House of the dead

March 1, 2008

I had just come in from a walk when my phone rang. As any veterinarian knows, getting a call this late at night could mean only one thing: a sick animal.

Source: FIRSTLINE

Diagnosis: blocked!

January 1, 2008

My own illness gave me a glimpse into the tough road to recovery the patients at our clinic face every day—and how my care can make a difference.

Source: FIRSTLINE

Big loser is a big winner

December 1, 2007

What's an over-the-hill pooch to do when her winsome curves have disappeared beneath layers of fat? Winnie, a 10-year-old Schnoodle, jumped on the underwater treadmill and exercised her way to fame in the Big Dog/Big Loser Weight Loss Competition, a contest launched by Anne Chauvet, DVM, Dipl.

Source: VETERINARY ECONOMICS

Did Father know best?

September 1, 2007

Probably not, but I learned better client care when my dad ignored my advice and picked a pet with his heart—not his head.

Source: FIRSTLINE

A safe haven for pets

July 1, 2007

My idea to help abused families blossomed into a program that shelters pets while their families get the help they need to escape dangerous situations and rebuild their lives.

Source: VETERINARY ECONOMICS

A loyal pup who never forgot Mom

June 1, 2007

This surprise visitor taught one girl—and future veterinarian—that sorrow and sympathy aren't just human emotions.

Source: VETERINARY ECONOMICS

Hanging tough

April 1, 2007

You never know what you're going to see in practice—it can be a real mixed bag.

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