Practice tips for the veterinary team - Firstline
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Pearls of Practice
Source: FIRSTLINE

2006 Firstline MVP Winner

April 1, 2006

Meet Paige Phillips, RVT, Firstline's 2006 MVP winner.

Source: FIRSTLINE

How green is your practice?

April 1, 2006

Are your waste bins full of paper, cans, plastic, cardboard, and other recyclables? Use these quick tips to launch a recycling program in your practice.

Source: FIRSTLINE

Put on your techie hat

April 1, 2006

Dust off those manuals, warm up those keyboards, and prepare to make your software sing. Rickee Miller, a veterinary assistant at Lockwillow Avenue Animal Clinic in Harrisburg, Pa., found that learning to maximize her practice's software was a great way to grow in her job.

Source: FIRSTLINE

Who checks invoices?

April 1, 2006

About 55 percent of team members say that their medical records are audited to ensure complete invoicing of all charges for all services performed, according to a recent VetMedTeam.com survey.

Source: FIRSTLINE

Peace of mind for traveling pet owners

February 1, 2006

When clients go out of town and leave their pet with someone, suggest that they make a temporary pet tag that lists the name, address, and phone number of the sitter.

Source: FIRSTLINE

Hooray for teeth!

February 1, 2006

Choppers, fangs, incisors—call them what you like, but don't forget to celebrate them this February.

Source: FIRSTLINE

Do you promote yourself?

February 1, 2006

Technicians could do more to educate clients about the jobs they do, according to a recent VetMedTeam.com survey.

Source: FIRSTLINE

A recipe for great service

February 1, 2006

Take one IV bag, stir in a concerned client, and add a dash of helpful team member.

Source: FIRSTLINE

Sharing a piece of the pie

February 1, 2006

Looking for a new way to keep your team motivated? When team members at Franklin County Animal Hospital Inc., in Rocky Mount, Va., got into a rut, they adopted an idea from 1001 Ways to Energize Employees by Bob Nelson (Workman Publishing Co., 1997), and modified it to fit their practice.

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