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Professional Growth

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Source: FIRSTLINE Do you know your stuff? April 1, 2008 By: Ernest E. Ward Jr., DVM, Gina Toman, RVT "I'm not the doctor" isn't a reason to not know the answer to these common client concerns. Here's a look at some of the facts everyone should know.

Source: FIRSTLINE Those new arrivals April 1, 2008 By: Portia Stewart We haven't told our dog, Sebastian, that he'll have a new sibling this August. When our son was born a few years ago, Sebastian was the most enthusiastic cheerleader you could ask for. So I'm hoping he'll revive that same joyous spirit when he has another little human brother or sister. These transitions take patience, but there are many little rewards along the way.

Source: FIRSTLINE The money's where the mouth is March 1, 2008 By: Pamela Stevenson, CVPM Q Should I receive compensation or bonuses for the dental procedures I'm specially trained to perform?

Source: FIRSTLINE Diagnosis: blocked! January 1, 2008 By: Joanne Bowman, RVT My own illness gave me a glimpse into the tough road to recovery the patients at our clinic face every day—and how my care can make a difference.

Source: FIRSTLINE Reward the team with a sneak attack January 1, 2008 By: Debbie Kaczmarski, LVT The team at Concord Veterinary Center in Springville, NY, expected an uneventful monthly practice staff meeting, but Debbie Kaczmarski, LVT, the hospital manager, and Craig Wiede, DVM, the practice's owner, had another plan.

Source: FIRSTLINE "On the job" Bobbi Ray, RVT January 1, 2008 By: Bobbi Ray, RVT On an ordinary day a few months ago, I watched a cartoon with my toddler about seeds of discontent.

Source: FIRSTLINE End front vs. back battles January 1, 2008 By: Crystal Steen Sick of the communication gaps and the infighting about policy changes that often occur between front and back office team members? Crystal Steen, a receptionist at Pet Care Vet in Virginia Beach, Va., suggests electing area liaisons.

Source: FIRSTLINE Who's tuning in to private discussions? January 1, 2008 By: Caitlin Rivers Mrs. Busibodi's eyes say she's examining your tastefully displayed practice brochure, but her dog-like hearing is tuned to eavesdrop so she can catch all the juicy details about Mr. Neverpay's past-due account.

Source: FIRSTLINE Sample script: Explain the risks of zoonosis January 1, 2008 You can safeguard the lives of pets and their families by discussing zoonotic diseases and prevention.

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