August 26, 2011
Brian Conrad tells Firstline Live attendees how you can make clients happy—even when they're wrong.
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Source: FIRSTLINE
August 1, 2011
What you don't know can hurt you and your veterinary patients—especially when it comes to managing euthanasias and end-of-life discussions.
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Source: DVM360 MAGAZINE
August 1, 2011
By:
Andrew Roark, DVM, MS
Friends and family bring a lot of great things to our personal lives, but they also bring stress.
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Source: FIRSTLINE
August 1, 2011
Pet owners want annual plans they can pay for monthly, but most veterinary practices aren't offering them. Are these plans just a fad—or are they the future of wellness care?
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Source: FIRSTLINE
August 1, 2011
As more generics enter the veterinary market, clients are becoming more savvy about them. What does all this mean for your practice?
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Source: FIRSTLINE
August 1, 2011
Once clients are out of your sight, your veterinary practice is probably out of their mind. Find out how to sends the most effective and cost-efficient client reminders.
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Source: FIRSTLINE
July 20, 2011
By:
Donna Recupido, CVPM
A dismissive attitude can let clients slip through your fingers.
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Source: FIRSTLINE
July 13, 2011
Scheduling appointments via the internet is one more way to put technology to use for your veterinary clinic.
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Source: Pet Poison Helpline
July 1, 2011
Your clients likely keep at least one of these top-selling human drugs in their medicine cabinets. Find out whether they need to worry if their pet accidently ingests one.
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