Our receptionists often forget to give clients their pets' medications before they leave our practice. I created a hanging prescription filing system to simplify the process, but that hasn't resolved the problem. I've approached my managers about the issue, but they don't seem concerned. What should I do?
You'd much rather be working with clients and pets than thumb-twiddling or standing around dreaming about services you could be rendering. So use these tips to cut back on no-shows and get back to business.