Practice tips for the veterinary team - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Pearls of Practice
Source: FIRSTLINE

On the job: Mandy Finnell, RVT

February 1, 2006

How do you keep your cool in stressful situations?

Source: FIRSTLINE

Block sticker shock

February 1, 2006

You've seen it before: Sweet little white-haired Mrs. Smith turns into the Queen of Mean when she gets her first gander at her bill.

Source: FIRSTLINE

New positions keep the front desk organized

December 1, 2005

Reorganizing staff members' responsibilities may help you better control your crowded reception area and improve client satisfaction. At least, that's what Jennifer Hoffman, hospital manager at Murrells Inlet Veterinary Hospital in Murrells Inlet, S.C., found.

Source: FIRSTLINE

On the job: Shelly Hiemer, CVT

December 1, 2005

Meet Shelly Hiemer, CVT, with AMVET in Otsego, Minn.

Source: FIRSTLINE

Bond clients with surgery stories

December 1, 2005

Ever wonder what surgery is like from the pet's perspective? Your clients do.

Source: FIRSTLINE

Answering questions about canine influenza

December 1, 2005

After recent media coverage of canine influenza, you're likely to get some questions about this illness.

Source: FIRSTLINE

Staffers of the round table

December 1, 2005

Staff members at Danforth Animal Hospital in Edmond, Okla., turned their monthly staff meetings into a roundtable discussion, says Pam Crabtree, RVT.

Source: FIRSTLINE

Catch me at my best

December 1, 2005

A grouchy client leaves the practice with a smile on her face. A co-worker finishes inventory 10 minutes earlier because you offered a helping hand. These efforts deserve thanks!

Source: FIRSTLINE

Caring for older pets

December 1, 2005

In 56 percent of practices, team members begin educating clients about geriatric care when their pets are 7 to 9 years old, according to a recent survey by VetMedTeam.com.

ADVERTISEMENT

Click here