Source: FIRSTLINE
May 31, 2011
Talk to your veterinary clients about keeping these medications out of pets' reach to prevent potentially life-threatening effects.
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Source: FIRSTLINE
May 24, 2011
By:
Debbie Boone, BS, CCS, CVPM
Managers listen up: Your receptionists have spoken and they have a lot to say about your management style. Check out this list of management failures—created by attendees in continuing education courses on reception skills—and see if you fall into any one of these five categories. Then study the solutions so you can better serve your team.
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Source: FIRSTLINE
May 24, 2011
Pets in Japan are still suffering due to the recent earthquake devastation. Find out how you can help by simply lifting a finger.
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Source: FIRSTLINE
May 23, 2011
Dr. Robin Downing relates surefire methods of failing your patients and the practice.
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Source: FIRSTLINE
May 18, 2011
If your job isn't everything you'd dreame, the solution may lie with management.
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Source: FIRSTLINE
May 17, 2011
Studies say "morale boosting" office treats are doing more harm than good.
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Source: FIRSTLINE
May 12, 2011
Want to have a good day at the veterinary practice? Clock in with a smile, researchers say.
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Source: FIRSTLINE
May 11, 2011
The human touch may turn a clients into a permanent devotee.
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Source: FIRSTLINE
May 7, 2011
CVC Washington D.C. Power Hour speaker explains how to engage in more effective conversations.
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