Tips to help the veterinary team offer good service for pet owners - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Client Service
Source: FIRSTLINE

Veterinary team lessons from fine dining

May 1, 2012

There's always something to be learned from good service.

Source: FIRSTLINE

Tame the abusive veterinary client

May 1, 2012

Learn how to soothe ruffled tempers and help clients sheathe their claws.

Source: FIRSTLINE

Conquer vaccination concerns in veterinary practice

May 1, 2012

Be prepared when clients ask about the number of vaccines their pets receive.

Source: FIRSTLINE

Think outside the litter box

May 1, 2012

Educate veterinary clients when cats boldly go where they've never gone before.

Source: FIRSTLINE

Celebrate the gift of health

May 1, 2012

Help pets and make clients happy with custom gift certificates for veterinary services.

Source: FIRSTLINE

4 tips for a smooth referral

May 1, 2012

Sometimes you must send veterinary clients to a specialty or referral practice to make sure their pets get the care they need. Team members can smooth this potentially stressful process with a few simple steps.

Source: FIRSTLINE

6 ways to spice up your veterinary phone skills

April 30, 2012

Veterinary receptionists: You only have a few minutes to win over phone shoppers. Learn how to stand out from the crowd.

Source: FIRSTLINE

Keep listening but start watching your veterinary clients

April 23, 2012

Clients' body language can often reveal what they're really thinking. Here's how to read between the lines.

Source: FIRSTLINE

5 moving day tips for clients and pets

April 9, 2012

Moving can be stressful for clients and their pets. These tips will help take the edge off.

ADVERTISEMENT

Click here