Efficiency tips for the veterinary team - Firstline
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Efficiency
Source: FIRSTLINE

Create airtight medical records

April 1, 2008

Q. We have problems keeping accurate records. How can we maintain proper records?

Source: FIRSTLINE

Ask Amy: Get prescriptions out the door

January 1, 2008

Our receptionists often forget to give clients their pets' medications before they leave our practice. I created a hanging prescription filing system to simplify the process, but that hasn't resolved the problem. I've approached my managers about the issue, but they don't seem concerned. What should I do?

Source: FIRSTLINE

Quit waiting around for no-shows

January 1, 2008

You'd much rather be working with clients and pets than thumb-twiddling or standing around dreaming about services you could be rendering. So use these tips to cut back on no-shows and get back to business.

Source: FIRSTLINE

3 tips for an earth-friendly practice

December 1, 2007

Reducing, recycling, and reusing plastic packaging is a regular habit at Peachtree Hills Animal Hospital in Atlanta, Ga.

Source: FIRSTLINE

Got poop? Here's how to get more

December 1, 2007

How can our team members encourage clients to submit fecal samples?

Source: FIRSTLINE

Monitor your drug traffic

September 1, 2007

Q What's the best way to keep track of expiration dates on drugs?

Source: FIRSTLINE

Make the most of down time

July 1, 2007

Q How do I inspire others on my team to take advantage of lulls in the day to perform maintenance tasks?

Source: FIRSTLINE

6 steps for easy discharges

June 1, 2007

Curb the 5 o'clock chaos with these simple steps to streamline your discharge appointments and send clients away happy.

Source: FIRSTLINE

Forecast: Schedule disrupters on the horizon

June 1, 2007

It doesn't take a crystal ball to know who'll walk through your practice door next. All you really need is a meeting, says Cindie McDuffee, the office manager at Animal Hospital of Thousand Oaks in Thousand Oaks, Calif.

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