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Professional Growth

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Source: FIRSTLINE On the job: Rachael Eaker July 1, 2007 By: Rachael Eaker One morning, I was stocking the food display in my practice's reception area when something caught my eye.

Source: FIRSTLINE What's your emotional intelligence? July 1, 2007 By: Shawn G. McVey, MA, MSW Tantrums, crying, shouting—who can get any work done when your team is in a constant state of conflict? Emotional intelligence is your gateway to self-management. And when you manage yourself, you choose the path to a happier, more successful work life.

Source: FIRSTLINE Win big with CE June 1, 2007 By: Lori-Jo Havener, LVT Attending a national veterinary conference offers big payoffs, but it often isn't free—unless you're one lucky team member at Pet Care Veterinary Hospital in Virginia Beach, Va. Lori-Jo Havener, LVT, planned a contest to give the practice's technicians and assistants a chance to attend a national veterinary conference.

Source: FIRSTLINE Are you a great employee? June 1, 2007 By: Debbie Allaben Gair, CVPM You're fabulous, of course, but are you doing enough to really shine?

Source: FIRSTLINE On the Job: Rachael Lookabill June 1, 2007 By: Rachael Lookabill What have I learned after 16 years as a veterinary receptionist? Certainly that I'm not just a receptionist. I've masqueraded as the kennel cleaner, the veterinary assistant, and the office manager.

Source: FIRSTLINE Goals are key to success May 1, 2007 By: James R. Jorgensen Your editor's note, "I Love My Job" (January/February 2007) hit the nail on the head.

Source: FIRSTLINE Get more training May 1, 2007 By: Amy Butzier, BS, MEd, CVT Q. I'm a credentialed technician, and I'm interested in specialty training. What are my options?

Source: FIRSTLINE On the Job: Kris Tajchman May 1, 2007 By: Kris Tajchman It's easy to feel warm and fuzzy over a furry feline or pooch, but other pets can inspire the same devotion from their owners. This is a lesson that my team learned after an uncommon encounter.

Source: FIRSTLINE Where there's smoke, no hires May 1, 2007 By: Dr. Karl Salszieder Q. We're hiring a new team member. Can we specify "no smokers" in our classified ad?

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