Career advice for the veterinary team - Firstline
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Professional Growth
Source: FIRSTLINE

Those new arrivals

April 1, 2008

We haven't told our dog, Sebastian, that he'll have a new sibling this August. When our son was born a few years ago, Sebastian was the most enthusiastic cheerleader you could ask for. So I'm hoping he'll revive that same joyous spirit when he has another little human brother or sister. These transitions take patience, but there are many little rewards along the way.

Source: FIRSTLINE

The money's where the mouth is

March 1, 2008

Q Should I receive compensation or bonuses for the dental procedures I'm specially trained to perform?

Source: FIRSTLINE

Diagnosis: blocked!

January 1, 2008

My own illness gave me a glimpse into the tough road to recovery the patients at our clinic face every day—and how my care can make a difference.

Source: FIRSTLINE

Reward the team with a sneak attack

January 1, 2008

The team at Concord Veterinary Center in Springville, NY, expected an uneventful monthly practice staff meeting, but Debbie Kaczmarski, LVT, the hospital manager, and Craig Wiede, DVM, the practice's owner, had another plan.

Source: FIRSTLINE

"On the job" Bobbi Ray, RVT

January 1, 2008

On an ordinary day a few months ago, I watched a cartoon with my toddler about seeds of discontent.

Source: FIRSTLINE

End front vs. back battles

January 1, 2008

Sick of the communication gaps and the infighting about policy changes that often occur between front and back office team members? Crystal Steen, a receptionist at Pet Care Vet in Virginia Beach, Va., suggests electing area liaisons.

Source: FIRSTLINE

Who's tuning in to private discussions?

January 1, 2008

Mrs. Busibodi's eyes say she's examining your tastefully displayed practice brochure, but her dog-like hearing is tuned to eavesdrop so she can catch all the juicy details about Mr. Neverpay's past-due account.

Source: FIRSTLINE

Sample script: Explain the risks of zoonosis

January 1, 2008

You can safeguard the lives of pets and their families by discussing zoonotic diseases and prevention.

Source: FIRSTLINE

9 ways to get the boot

October 1, 2007

It's easy to get fired--lying or stealing will l get you there fast. But if you want to take the slow, painful route, use these examples to really ruin your reputation before you get the heave-ho.

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