Efficiency tips for the veterinary team - Firstline
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Efficiency
Source: FIRSTLINE

Create standout medication refills

March 1, 2007

Do your prescription call-ins get lost in the paperwork on the doctor's desk? Marty Strauss, the practice manager for St. Charles Veterinary Clinic in St. Charles, Ill., recommends using colored paper to highlight medication refills.

Source: FIRSTLINE

And the clippers ran away with the thermometer

January 1, 2007

You reach for the nail clippers and ? gone. Foiled again. It's anyone's guess whether they're stuffed in someone's scrub pocket or they've slithered underneath the counter in the lab again.

Source: FIRSTLINE

Lost doc: $500 reward

January 1, 2007

With six exam rooms, it could be difficult for the team at Nassau Veterinary Clinic in Nassau, N.Y., to keep track of which doctors are in each room.

Source: FIRSTLINE

One appointment, three pets

January 1, 2007

Q: Clients sometimes schedule an appointment for one pet and show up with several. What should we do?

Source: FIRSTLINE

Paper clips are so yesterday

January 1, 2007

Do client notes disappear after you paper clip them to a patient chart? Do your blood work or hospital notes sneak into the wrong file? Maybe it's time to kick the paper clip habit, says Jean Weaver, hospital administrator at Catawba Animal Clinic in Rock Hill, S.C. "Our doctors would use two or three clips on charts to try to keep notes and educational materials together," Weaver says. "These notes would inevitably fall off or become attached to another chart in the discharge box."

Source: FIRSTLINE

15 ways to work smarter

September 1, 2006

Want to get more done in less time? Plan for efficiency with these one-step-at-a-time solutions.

Source: FIRSTLINE

What's that protocol?

September 1, 2006

I work in a new practice and everyone is used to different protocols. How can we get on the same page?

Source: FIRSTLINE

Is the doctor stealing part of your job? Take it back!

February 1, 2006

Your veterinarian didn't go to school to learn to be a technician, receptionist, or practice manager, so don't let her act like one. Make her do her job--so you can do yours.

Source: FIRSTLINE

New positions keep the front desk organized

December 1, 2005

Reorganizing staff members' responsibilities may help you better control your crowded reception area and improve client satisfaction. At least, that's what Jennifer Hoffman, hospital manager at Murrells Inlet Veterinary Hospital in Murrells Inlet, S.C., found.

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