Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Open wide: Getting clients to "yes" with dental compliance

February 1, 2011

When it comes to informing clients about pets' oral health, it's as much how you and other veterinary team members say it as what you say.

Source: FIRSTLINE

New dog cancer website resource

January 4, 2011

Site shares success stories and tips for dog owners.

Source: VETERINARY ECONOMICS

Q&A: YouTube? You bet!

January 1, 2011

Our practice has Facebook and Twitter profiles, but we're looking for additional marketing opportunities. What should we try next?

Source: FIRSTLINE

Soda for a smile: A game for impressing clients

December 1, 2010

Win over a client and score a drink with this bubbly game.

Source: FIRSTLINE

A thank-you gift they'll come back for

December 1, 2010

Entice clients to return to your practice by offering this gift.

Source: FIRSTLINE

9 tips of super (successful) veterinary service

December 1, 2010

When you treat your clients well, they respond in kind by coming back, encouraging new clients to visit you, and boosting your veterinary practice's bottom line.

Source: FIRSTLINE

Send a card to show you care

December 1, 2010

Thank referrals with a pet identification card.

Source: FIRSTLINE

Keep kitties calm, keep compliance strong

November 17, 2010

Who really likes to go to the doctor? Cats certainly don't. But helping keep them calm is worth the effort.

Source: CVC IN SAN DIEGO PROCEEDINGS

Acid-base disorders and blood gas analysis (Proceedings)

November 1, 2010

Blood gas analysis provides information about respiratory function and acid/base status. This information is vital in determining and monitoring treatment of patients with primary or secondary respiratory disease and/or metabolic disturbances. Blood gas (BG) can be assessed on arterial (ABG) or venous (VBG) samples, although oxygenation assessment is made on arterial blood only.

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