Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: VETERINARY ECONOMICS

Are you sure your veterinary clients can hear you?

January 1, 2012

You can scream and shout, but until you work your communication muscles, you'll never get through to your pet-owning clients.

Source: FIRSTLINE

Listen up: Veterinary client voicemail reminders

December 21, 2011

Keep veterinary clients from missing appointments once and for all.

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Educate veterinary clients with these clips

December 1, 2011

Bust boredom blues with these tips for your veterinary clinic's waiting room.

Source: FIRSTLINE

How to hook veterinary phone shoppers

December 1, 2011

Q&A: How can we turn phone shoppers into veterinary clients?

Source: FIRSTLINE

7 ways to make sure veterinary clients tune you out

December 1, 2011

Check out these sure-fire ways to scare away veterinary clients.

Source: FIRSTLINE

Old veterinary patients, new care

December 1, 2011

As cats age, they're at increased risk for health issues. Take these tips to heart and take care of your older veterinary patients.

Source: FIRSTLINE

Help fat cats and more pudgy veterinary patients

December 1, 2011

Q&A: How do I broach a pet's weight problem with veterinary clients.

Source: FIRSTLINE

Tough talk: Veterinary pet insurance

December 1, 2011

Here's the best way to prepare veterinary clients for the worst.

Source: FIRSTLINE

How to create a hospice program at your veterinary clinic

December 1, 2011

Consider offering palliative and hospice care as option for terminal veterinary patients and their owners.

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