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Firstline Update
Source: FIRSTLINE

7 morale boosters to pump up your practice

June 9, 2011

These from-the-trenches tips are proven to lift veterinary team members' spirits. And they just might increase client satisfaction as well. After all, a happy staff equals a happy clinic.

Source: FIRSTLINE

Top states and cities for dog bites

June 8, 2011

Studies show where the best—or worst—biters are located in the U.S.

Source: FIRSTLINE

Create a podcast for your veterinary clinic

June 8, 2011

Take your social media presence to another level with recurring internet broadcasts.

Source: Pet Poison Helpline

8 questions to ask before treating poisoned patients

June 2, 2011

Every second counts when treating poisoned patients. For most substances, there's only a narrow time frame in which decontamination can be effectively and safely performed. Here are 8 questions to consider before inducing vomiting on the poisoned pet.

Source: Pet Poison Helpline

7 effective emetics and how to use them

June 2, 2011

Emetic agents work by causing gastric irritation, stimulating the central nervous system chemoreceptor trigger zone, or a combination of both. Here's your emetics cheat sheet for dogs and cats.

Source: FIRSTLINE

Leading LVT weighs in on increasing veterinary technicians' value in practice

June 1, 2011

Firstline editor Kerry Hillard Johnson and Kara Burns, LVT, discuss a recent gathering of veterinary technicians.

Source: FIRSTLINE

5 top-selling human drugs: The dangers to pets

May 31, 2011

Talk to your veterinary clients about keeping these medications out of pets' reach to prevent potentially life-threatening effects.

Source: FIRSTLINE

Managers: 5 reasons receptionists hate you

May 24, 2011

Managers listen up: Your receptionists have spoken and they have a lot to say about your management style. Check out this list of management failures—created by attendees in continuing education courses on reception skills—and see if you fall into any one of these five categories. Then study the solutions so you can better serve your team.

Source: FIRSTLINE

Social media campaign to help save pets in Japan

May 24, 2011

Pets in Japan are still suffering due to the recent earthquake devastation. Find out how you can help by simply lifting a finger.

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