Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
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Top 10 ways to ace a dental appointment

November 30, 2011

Hit these points when checking the choppers.

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Top 10 signs that your veterinary practice is toxic

November 16, 2011

Do these describe your clinic? Let's hope not.

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Improve your veterinary practice's senior patient care

November 1, 2011

Q. How can we improve the service we offer to clients with senior pets?

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Personal vs. veterinary practice on Facebook

November 1, 2011

How to keep a distance between your practice's web page and your personal page on Facebook

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Odor-free pet fecals to go

November 1, 2011

Personalize cups.

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Praise veterinary team members like you should

November 1, 2011

As much as I want to blame the pharmacist for the terrible customer service, I don't—I blame her manager for not giving enough positive feedback.

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Lock in veterinary client rechecks

November 1, 2011

Improve your practice's client reminders.

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How to explain pet insurance to veterinary clients

November 1, 2011

Q. How can I help clients choose the best pet insurance plan?

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Dermatology: 20 questions to ask clients

October 12, 2011

The more you know about your patients, the better. Ask clients these questions while taking a dermatology history.

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