Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
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Lock in veterinary client rechecks

November 1, 2011

Improve your practice's client reminders.

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How to explain pet insurance to veterinary clients

November 1, 2011

Q. How can I help clients choose the best pet insurance plan?

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Dermatology: 20 questions to ask clients

October 12, 2011

The more you know about your patients, the better. Ask clients these questions while taking a dermatology history.

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Tackle tough tick talks with veterinary clients

October 1, 2011

Veterinary clients are often in the dark about the risk ticks present for their pets. Use these tips to tackle tough tick talks, region by region.

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Boost veterinary clients' tick IQ

October 1, 2011

Offer veterinary clients this advice and they'll be tick experts in no time.

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Sell your veterinary services

October 1, 2011

When clients purchase veterinary products elsewhere, don't get mad—change your strategy.

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Share the facts with veterinary clients

October 1, 2011

Here's the truth about ticks.

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Veterinary Care: Discount discussions

October 1, 2011

Here's what to say when veterinary clients ask for a discount.

Source: FIRSTLINE

Coffee talk: Put prices in perspective for veterinary clients

October 1, 2011

When clients panic about the price of veterinary care, share this wisdom.

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