Educating pet owners about veterinary care - Firstline
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Client Education
Source: FIRSTLINE

Communicate with clients to boost testing compliance

February 1, 2010

How do we increase clients' compliance with diagnostic tests?

Source: FIRSTLINE

Video blog: Mystery shopping for improved service

January 28, 2010

How to use mystery shoppers to improve client communications.

Source: FIRSTLINE

Overweight dogs may be too much like their owners

January 21, 2010

A new study shows dogs that are overweight tend to have overweight owners.

Source: FIRSTLINE

Are your canine patients protected from parvovirus?

January 19, 2010

Make sure clients are informed about their dog's vaccines.

Source: FIRSTLINE

Client handouts: Adult pet folder

January 18, 2010

Create an adult pet kit to help educate your clients about recommended wellness care for their adult pets.

Source: Pet Poison Helpline

Client handout: What to do if your pet is poisoned

January 15, 2010

Provide this handout to your clients so they'll know what to do if they suspect their pet has injested or been exposed to a poisonous substance.

Source: FIRSTLINE

January Firstline Challenge topic: Client education

January 15, 2010

This phase of the Firstline Challenge will help you ensure you have what it takes to properly teach clients what they need to know about pet health.

Source: Pet Poison Helpline

Client handout: How to poison-proof your home

January 15, 2010

Give this form to clients to give them a room-by-room look at what they need to do to poison-proof their home for pets.

Source: FIRSTLINE

Dogs rule, cats drool: Americans prefer pups

January 7, 2010

A new survey shows that dogs are the most loved animals in America.

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