Rules are rules and shouldn't be broken?even by those who make them.
Personalized service pays off.
Make the best use of first and last contact with clients and keep the day moving.
Do these describe your clinic? Let's hope not.
Create a social media policy and keep internal matters private.
Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.
Do you want to make a great impression and bond with your veterinary teammates? Then don't follow this advice!
Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.
A dismissive attitude can let clients slip through your fingers.