Editors' comments and advice for the veterinary team - Firstline
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Front Desk
Source: FIRSTLINE

Sample veterinary appointment schedule

August 1, 2013

Use this sample appointment schedule to plan for emergencies and same-day appointments.

Source: FIRSTLINE

Top 10 places for veterinary teams to check out on Google+

June 24, 2013

Have a Google+ account but rarely use it? Check out these pages for some inspiration.

Source: FIRSTLINE

Managing veterinary team members with inappropriate clothing or makeup

April 17, 2013

Avoid awkward conversations by citing clinic rules.

Source: FIRSTLINE

Core values are front and center at the successful veterinary practice

March 1, 2013

Be transparent with goals and see them met.

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Top tips for telephones in the veterinary practice

February 11, 2013

Treat the phone like the revenue source it is.

Source: FIRSTLINE

Bring positivity to your veterinary team on down mornings

January 23, 2013

Your outlook?and that of your staff?is in your own hands.

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How to boost positivity in your veterinary team when you're not the boss

November 14, 2012

Enthusiasm among co-workers feels organic, not mandated by management.

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Help! My veterinary boss doesn't follow her own policies

June 6, 2012

Rules are rules and shouldn't be broken?even by those who make them.

Source: FIRSTLINE

Exceed veterinary client expectations

January 25, 2012

Personalized service pays off.

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