Communication tools for the veterinary team - Firstline
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Communication Strategies
Source: FIRSTLINE

Schedule tight, right in veterinary practice

August 1, 2013

A rigid schedule can leave no time to compensate when you're trying to explain a tricky chronic medical issue, such as renal disease. A loose schedule wastes valuable resources. So how do you get it spot on?

Source: FIRSTLINE

Where does communication most often break down in a veterinary clinic?

July 1, 2013

Be clear when assigning tasks.

Source: FIRSTLINE

Top 10 ways to breed negativity in your veterinary clinic

June 19, 2013

Who needs a functional staff anyway?

Source: FIRSTLINE

Making euthanasia easier on veterinary clients

May 3, 2013

Keep pet owners informed every step of the way.

Source: FIRSTLINE

Eliminate gossip in the veterinary clinic

April 26, 2013

Clamp down on this culture killer.

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Managing veterinary team members with inappropriate clothing or makeup

April 17, 2013

Avoid awkward conversations by citing clinic rules.

Source: FIRSTLINE

Top tips for telephones in the veterinary practice

February 11, 2013

Treat the phone like the revenue source it is.

Source: FIRSTLINE

Keep role-playing in veterinary staff meetings productive

September 13, 2012

Demonstration of proper interactions is a useful training tool.

Pain management: Lunch and learn

September 11, 2012

Continue your learning by planning a lunch and learn during your next team lunch. You can find all the tools you need here.

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