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Communication Strategies

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Source: FIRSTLINE Create a podcast for your veterinary clinic June 8, 2011 Take your social media presence to another level with recurring internet broadcasts.

Source: FIRSTLINE Get a grip: 3 ways to avoid losing your cool April 1, 2011 By: Portia Stewart Get a grip: 3 ways to avoid losing your cool

Source: FIRSTLINE 6 heated situations: Say this, not that April 1, 2011 By: Portia Stewart Is conflict leaving you hot under the collar when you need to be cool as a cucumber? Put those feelings on ice to extinguish the flames.

Source: FIRSTLINE Top 10 ways to kill team communication March 23, 2011 Shawn McVey describes actions sure to sabotage the clear communication on which teamwork thrives.

Source: FIRSTLINE Dr. Marty Becker: Top 10 ways to lose a client March 8, 2011 "America's Veterinarian," Dr. Marty Becker delivers 10 sure fire ways to lose customers. Are any of these going on in your clinic?

Source: FIRSTLINE Convert social media skeptics January 19, 2011 Is your practice owner a social media skeptic? Hospital administrator Brenda Tassava, CVPM, CVJ, says you can show him or her the light as long as you know the right stats.

Source: FIRSTLINE 7 questions to answer before gifting a pet this holiday December 14, 2010 Pets aren't always the perfect holiday gift. Here's what to consider before you bestow a fur ball upon an unsuspecting someone.

Source: FIRSTLINE Easy team communication: Take a cue from this zoo tech December 8, 2010 Team communication doesn't have to be stuffy and formal to be useful.

Source: FIRSTLINE Video: Enhance the client-practice bond October 20, 2010 Team members' interactions can be affective, yet remain professional.

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