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Source: FIRSTLINE

Top 5 ways veterinary technicians fail doctors

April 10, 2013

Doctors weigh in on how techs leave them hanging.

Source: FIRSTLINE

Top tips for telephones in the veterinary practice

February 11, 2013

Treat the phone like the revenue source it is.

Source: FIRSTLINE

Bring positivity to your veterinary team on down mornings

January 23, 2013

Your outlook?and that of your staff?is in your own hands.

Source: FIRSTLINE

Firstline receives makeover

January 17, 2013

Check out the exciting changes.

Source: FIRSTLINE

Top 10 reasons to come in to work sick

January 3, 2013

Power though it and do your work! Or ... maybe not.

Source: FIRSTLINE

How to boost positivity in your veterinary team when you're not the boss

November 14, 2012

Enthusiasm among co-workers feels organic, not mandated by management.

Source: FIRSTLINE

Beat back veterinary team member bickering

October 17, 2012

Manage interpersonal conflict before the damage is done.

Source: FIRSTLINE

Top 10 ways veterinarians infuriate their technicians

September 19, 2012

Hospital howlers that send the team screaming.

Source: FIRSTLINE

Live from CVC Kansas City: Compassion fatigue—A serious issue for the veterinary team

August 27, 2012

Watch for symptoms, protect yourself and your career.

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