Tips to help the veterinary team offer good service for pet owners - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Client Service
Source: FIRSTLINE

Client handout: Nutrition questionnaire

January 27, 2014

Start a conversation with clients about what they're feeding their pets with this free handout.

Source: FIRSTLINE

Celebrate World Spay Day

January 1, 2014

Celebrate World Spay Day with these ideas to reduce pet overpopulation.

Source: FIRSTLINE

Spread the veterinary behavior message

January 1, 2014

Use this tip to educate pet owners about seasonal behavior issues.

Source: FIRSTLINE

Plan a team meeting on heartworm education

January 1, 2014

Use these tips to teach your veterinary team to talk about the latest heartworm news with pet owners.

Source: FIRSTLINE

The VHMA Files: Simple steps to avoid legal storms in veterinary practice

January 1, 2014

Help avoid lawsuits by practicing good communication.

Source: VETERINARY MEDICINE

Client handout: Chronic intestinal disease in cats

January 1, 2014

Help clients understand the importance of investigating frequent vomiting and hairballs in cats by downloading this free handout.

Source: VETERINARY ECONOMICS

Empower pet owners as a veterinary team member

December 19, 2013

Give clients options and educate them so they feel in control of their pets' care.

Source: VETERINARY MEDICINE

Audio: Communicating with grieving clients

December 2, 2013

Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.

Source: FIRSTLINE

Veterinary phone shoppers: What's your role?

December 1, 2013

Whether you're the receptionist, technician, practice manager, or veterinarian, you play an important role in hooking phone shoppers.

ADVERTISEMENT

Click here