Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

3 tips to talk about natural products with pet owners

May 1, 2014

Learn how to respond when clients ask about natural products for their pets.

Source: FIRSTLINE

Dog bite prevention for the littlest pet owners

May 1, 2014

Keep people—and pets—safe with these quick tips to head off dangerous situations.

Source: DVM360 MAGAZINE

Negative reviews, Yelp and your veterinary clinic

May 1, 2014

Many veterinarians worry about how online critics might—or are—affecting their business, but those reviews can also take an emotional toll.

Source: DVM360 MAGAZINE

Angry beyond words? Try this when you or your veterinary team has been attacked online

May 1, 2014

Turn negative reviews into positive opportunities for your veterinary clinic.

Source: VETERINARY MEDICINE

A comparison of cat owners vs. dog owners

May 1, 2014

A recent study uncovered the differences between dog owners and cat owners and looked at how those differences affect clients' attitudes toward veterinary care.

Source: FIRSTLINE

Parasite prevention for the indoor-only cat

April 1, 2014

When I offer our practice's recommendations for parasite prevention, owners often ignore our advice, saying, "My cat doesn't go outside." What can I say to educate these pet owners and protect the health of these cats?

Source: FIRSTLINE

Dig into diet plans for pets

April 1, 2014

Help your team adapt to change and energize your connection with pet owners.

Source: VETERINARY ECONOMICS

Get inspired by this sample weight loss plan for veterinary patients

April 1, 2014

Use this veterinary practitioner's example to create personalized weight management systems for the pets you see in daily practice.

Source: FIRSTLINE

Lyme disease and tick education: What's each veterinary team member's role?

April 1, 2014

Learn how the whole team can work together to educate pet owners about ticks and Lyme disease threats to help protect pets and their owners.

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