Source: DVM360 MAGAZINE
March 1, 2013
By:
Michael A. Obenski, DVM
Watch out for veterinary clients who think they know better than you.
|
Source: FIRSTLINE
March 1, 2013
Get a chisel tool to help out in the veterinary clinic
|
Source: FIRSTLINE
March 1, 2013
Lisa Petty, BS, RVT, a technician at Animal Dermatology Clinic in Indianapolis, offers these tips to keep communication lines open when you're guiding clients through their pet's dermatology diagnosis.
|
Source: FIRSTLINE
March 1, 2013
By:
Oriana D. Scislowicz, BS, LVT
Those soft, white muzzles and wise eyes beg for your attention and compassion. Use these easy adaptations to offer a gentle veterinary experience to aging pets.
|
Source: FIRSTLINE
February 25, 2013
By:
Steve Dale, CABC
Try using kitten classes to build a larger cat clientele at your veterinary practice.
|
Source: FIRSTLINE
February 1, 2013
By:
Cori Weber
Whether you're a veterinary team member counseling a client or a pet owner struggling with a euthanasia decision, listening is key.
|
Source: FIRSTLINE
February 1, 2013
As a critical component to pets' health, dental care deserves more than your lip service. Here's what you need to know to script your team's message.
|
Source: FIRSTLINE
February 1, 2013
In a service profession like veterinary medicine, it's important to avoid the two-letter word "no" to keep clients focused on the service you can offer.
|
Source: FIRSTLINE
February 1, 2013
When you're fighting pets' persistent parasite problems, don't give up! Here's a look at how each team member can help:
|
|
Featuring Information from:
