Educating pet owners about veterinary care - Firstline
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Client Education
Source: FIRSTLINE

How to tell whether cats are eliminating or marking

December 1, 2013

Help pet owners identify the reasons behind their cat's house soiling behavior.

Source: FIRSTLINE

Veterinary phone shoppers: What's your role?

December 1, 2013

Whether you're the receptionist, technician, practice manager, or veterinarian, you play an important role in hooking phone shoppers.

Source: FIRSTLINE

Defuse allergy conversations with disgruntled pet owners

December 1, 2013

Allergic pets can be ticking time bombs. And seeing their precious pets suffer can light the fuse on clients' tempers. Here's how to halt the explosion.

Source: FIRSTLINE

See eye-to-eye with clients on the 20/20 veterinary report

December 1, 2013

Are you prepared to respond when clients ask you whether you're trying to upsell them on their pets' care?

Source: FIRSTLINE

Knock out pet owners' anesthetic worries

December 1, 2013

Learn to talk to pet owners about the benefits and risks of anesthesia.

Source: FIRSTLINE

Help clients save pets from the cold

November 27, 2013

Frostbite, ice melts and dehydration are risks for pets outdoors or traveling. Remind your clients today to prepare for these chilly months.

Source: Pet Poison Helpline

Winter woes: Why melting ice is dangerous for dogs

November 25, 2013

Find out the right chemical ice melt to recommend to veterinary practice clients.

Source: FIRSTLINE

Help clients get cats into your veterinary clinic with these tips

November 4, 2013

It's all about cat carrier training—and there's never a better time to start than now.

Source: FIRSTLINE

Weigh in on weighty pets

November 1, 2013

Hefty pets can be a big burden. Help veterinary clients get a handle on their pet's problem with this advice.

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