Source: DVM360 MAGAZINE
September 1, 2012
By:
Bo Brock, DVM
Twenty-eight years of friendship takes a toll when the end is in sight.
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Source: FIRSTLINE
September 1, 2012
By:
Portia Stewart
Pet owners don't want their animals to hurt. But when you tell veterinary clients their pets are suffering, your words might also cause pain. Here's how to lessen the hurt and help pets and clients feel better.
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Source: DVM360 MAGAZINE
September 1, 2012
By:
Michael Paul, DVM
You don't get a second chance to make a first impression with your veterinary clients – so you better do it well.
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Source: FIRSTLINE
September 1, 2012
Focus on compassion when working with elderly clients.
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Source: FIRSTLINE
September 1, 2012
An easy way to help clients who can't afford care.
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Source: FIRSTLINE
August 1, 2012
Just as prevention is key to heading off serious medical problems, early attention and planning for the cost of pet care can help keep veterinary clients' wallets healthier.
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Source: FIRSTLINE
August 1, 2012
While you're not what you wear, wearing the right clothes may make the difference in achieving career success and veterinary client compliance. Use your appearance to demonstrate you're a trustworthy source to help educate pet owners.
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Source: FIRSTLINE
July 9, 2012
Famous rocker Bret Michaels creates line of pet accessories.
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Source: FIRSTLINE
July 1, 2012
Use this advice to get the most valuable information from clients and learn the truth about how pet owners perceive your service and care.
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