Source: FIRSTLINE
February 1, 2012
By:
Christine Hall Johnson, Debbie Allaben Gair, CVPM
People need to hear information multiple times before they understand your message. Here are nine ways to ensure clients appreciate the importance of fecal exams.
|
Source: FIRSTLINE
October 1, 2011
Q: How can veterinary clients fight their pet's obesity problems?
|
Source: FIRSTLINE
August 1, 2011
Once clients are out of your sight, your veterinary practice is probably out of their mind. Find out how to sends the most effective and cost-efficient client reminders.
|
Source: FIRSTLINE
July 1, 2011
Install this cell phone rule to save your sanity.
|
Source: FIRSTLINE
June 1, 2011
By:
Bash Halow, CVPM, LVT
As a caring, compassionate veterinary team member, it makes sense that you want to offer discounts to needy or deserving clients. But a little here and there can add up—perhaps to the point of hurting your practice's bottom line.
|
Source: FIRSTLINE
May 31, 2011
Talk to your veterinary clients about keeping these medications out of pets' reach to prevent potentially life-threatening effects.
|
Source: FIRSTLINE
May 1, 2011
By:
Jennifer Graham
That first phone call is the most important point of contact your practice will have with a client. But receptionists who overstep their boundaries or demonstrate poor phone skills do more harm than good. Here's how to respectfully get pet owners off the phone and into your clinic.
|
|
Featuring Information from:
