Shawn McVey articles - Firstline
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Shawn McVey articles
Source: FIRSTLINE

Ask Shawn: A poor approach to patient care

July 1, 2010

Veterinary team members need to be direct with underperforming co-workers.

Source: FIRSTLINE

Turn your ineffective group into an impressive team

July 1, 2010

You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real veterinary team

Source: FIRSTLINE

8 telltale signs your veterinary team stinks

July 1, 2010

If your co-workers exhibit any of these symptoms, watch out. You're all just a group of employees posing as a real veterinary practice team.

Source: FIRSTLINE

3 Cs of a team-friendly veterinary practice

July 1, 2010

Veterinary team members need these three things to thrive at work.

Source: FIRSTLINE

4 bad statements that sabotage teamwork

July 1, 2010

Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.

Source: FIRSTLINE

Ask Shawn: Problems with the practice owner's wife

June 1, 2010

I'm a practice manager having trouble with an employee. She's lazy and unprofessional, and does almost none of the duties she's expected to handle. The problem: She's the practice owner's wife. When I approach him about it, he just says, "She's the boss." What else can I do?

Source: VETERINARY ECONOMICS

Q&A: Staff smoke breaks

May 1, 2010

How do I structure breaks in a way fair to smokers and nonsmokers?

Source: VETERINARY ECONOMICS

7 steps to intense conversations

April 1, 2010

Use these seven steps to uncover the discussions that will change your life.

Source: VETERINARY ECONOMICS

End convoluted conversations

April 1, 2010

Don't be put in the middle. Teach team members to communicate with each other.

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