Use this sample appointment schedule to plan for emergencies and same-day appointments.
Survey answers show many of you are feeling squeezed by the economy. Here's help.
Use the power of social media for internal matters too.
Be clear when assigning tasks.
Avoid awkward conversations by citing clinic rules.
Be transparent with goals and see them met.
Treat the phone like the revenue source it is.
Your outlook?and that of your staff?is in your own hands.