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Managing yourself
Source: FIRSTLINE

Technicians: Get credentialed and reap the rewards

October 12, 2011

Are you on the fence about putting in the extra work to receive those three little letters? This expert says it's worth your time.

Source: FIRSTLINE

Top 10 ways to impress clients

October 5, 2011

Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.

Source: FIRSTLINE

Top 10 ways to hold a disastrous team meeting

September 14, 2011

If you want your team meetings to be a pointless waste of time, just follow these 10 easy steps.

Source: FIRSTLINE

How to handle a micromanager—even if it's you

August 25, 2011

Learn how to stop the micromanaging madness today.

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Top 10 ways to burn professional bridges

August 11, 2011

Do you want to make a great impression and bond with your veterinary teammates? Then don't follow this advice!

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Don't sidestep difficult people

July 27, 2011

Conflict avoidance won't solve problems in your clinic. Confront difficult situations and move on.

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New technicians: Prove your worth in the veterinary clinic

June 29, 2011

If you can demonstrate professionalism, enthusiasm, and a desire to better yourself, you'll reveal yourself as an important team member right away.

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How to transform your job into a career

May 18, 2011

If your job isn't everything you'd dreame, the solution may lie with management.

Source: FIRSTLINE

Overcome social media pitfalls

March 30, 2011

There is a pronounced difference between posting on your personal Facebook page and that of your clinic.

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