Clients' body language can often reveal what they're really thinking. Here's how to read between the lines.
Personalized service pays off.
Clients will search the Web; direct them to dependable sources.
Make the best use of first and last contact with clients and keep the day moving.
Address behavior as part of pets' whole health.
Hit these points when checking the choppers.
Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.
Some aspects veterinary care can be taught. Other come naturally but are also extremely valuable.
Expert advice on pet behavior management.