Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Impress clients by creating clever cage cards

September 1, 2010

Show a little creativity with customized cage cards.

Source: FIRSTLINE

Reward brave patients with a purple heart

September 1, 2010

A simple gesture shows your veterinary clients you care.

Source: FIRSTLINE

He or she? Don't confuse patients' gender in front of clients

September 1, 2010

This simple tip will help you identify gender in your veterinary patients.

Source: FIRSTLINE

Music could help keep cats calm in your veterinary clinic

August 5, 2010

Help that fractious kitty relax by playing some relaxing music.

Source: CVC IN KANSAS CITY PROCEEDINGS

Cats: obligate carnivore (Proceedings)

August 1, 2010

In their natural environment, cats are an obligate carnivore, meaning that their nutritional needs are met by eating a diet that consists of animal-based proteins (i.e. mice, birds). How have our efforts to domesticate cats been affected by this dietary requirement?

Source: FIRSTLINE

7 ways veterinary practices serve their communities

August 1, 2010

Helping clients pay is about more than just the bottom line. It's about building bonds and providing pets with the care they need.

Source: FIRSTLINE

Top 10 diseases in dogs and cats

August 1, 2010

Data reveals the most common diagnoses for dogs and cats during various stages of life.

Source: CVC IN KANSAS CITY PROCEEDINGS

Regulations you need to know: Pharmacy (Part 2) (Proceedings)

August 1, 2010

The whole issue of ordering, storing, dispensing and recording controlled drugs can be of the most confusing in the veterinary practice. Since it's inception in 1970, the Controlled Substance Act has placed specific mandates on those who manufacture, distribute, administer or dispense drugs that are deemed addictive or abusive.

Source: CVC IN KANSAS CITY PROCEEDINGS

Troubleshooting dental radiology (Proceedings)

August 1, 2010

Dental radiographs are in essential part of the oral exam. The crown is just the tip of the iceberg. Approximately 42% of dental pathology is found subgingivally. Radiographs will help diagnose pathology that is not visible from the surface, confirm suspect pathology as well as help demonstrate the pathology to the client.

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