Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Use bins to store your patients' lost items

April 1, 2011

Update your lost-and-found.

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Q&A: How can my veterinary team stress the importance of feline heartworm preventives to clients?

April 1, 2011

Here's how you can stress the importance of feline heartworm preventives to clients.

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Spin to win: Make dental care fun

April 1, 2011

Sprin to win.

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3 ways to help cash-strapped clients

April 1, 2011

Your patients didn't cause the recession, and they're not responsible for your clients' money woes. But they still need essential veterinary care. It's up to you to help your clients figure out how to pay for these services̬and sometimes that means thinking outside the box.

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10 steps to help clients prevent zoonotic diseases

April 1, 2011

Share this list with clients at your veterinary practice to help keep their pets healthy and parasite-free.

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Spread heartworm awareness with client games

April 1, 2011

Make heartworm awareness fun.

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Get a grip: 3 ways to avoid losing your cool

April 1, 2011

Get a grip: 3 ways to avoid losing your cool

Source: FIRSTLINE

Tips for talking to clients about ticks

April 1, 2011

The weather is warming up, and you know what that means: Ticks—and along with them, Lyme disease—will be out in full force. use a practice-wide team effort to make sure your clients are prepared for the surge.

Source: FIRSTLINE

Dr. Marty Becker: Top 10 ways to lose a client

March 8, 2011

"America's Veterinarian," Dr. Marty Becker delivers 10 sure fire ways to lose customers. Are any of these going on in your clinic?

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