Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Should I friend questionable people on my veterinary practice's Facebook page?

March 1, 2011

How can team members filter the friends on their practice's Facebook page to ensure nothing questionable is associated with the professional page?

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Make a coloring book page to promote your veterinary practice

March 1, 2011

Go ahead and color outside the lines.

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Post-euthanasia: Be there for your veterinary clients

March 1, 2011

Handle euthanasia appointments with extra tender, loving care.

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Euthanasia: It's OK for you to cry

March 1, 2011

The pain of euthanasia takes a toll on clients—and you. Veterinary team members and experts share experiences and advice to help heal the hurt.

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More young adults opting for fur babies

March 1, 2011

Survey reveals some younger adults prefer dogs to kids.

Source: FIRSTLINE

Where did all your veterinary clients go?

February 1, 2011

A new study reveals pet owners are skipping routine veterinary exams—and not just because of the recession.

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Do veterinary dental cleanings save money?

February 1, 2011

According to this data, they do.

Source: FIRSTLINE

Helping clients care for pets' chompers

February 1, 2011

No matter what your role in the veterinary team, you play an integral part in pets' dental care.

Source: FIRSTLINE

Q&A: Convert a Facebook-fearing practice owner

February 1, 2011

I'd like to increase our practice's social networking efforts but the practice owner dismisses it as a waste of time. How can I get her on board?

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