Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Do veterinary dental cleanings save money?

February 1, 2011

According to this data, they do.

Source: FIRSTLINE

Helping clients care for pets' chompers

February 1, 2011

No matter what your role in the veterinary team, you play an integral part in pets' dental care.

Source: FIRSTLINE

Q&A: Convert a Facebook-fearing practice owner

February 1, 2011

I'd like to increase our practice's social networking efforts but the practice owner dismisses it as a waste of time. How can I get her on board?

Source: FIRSTLINE

Communicate clearly in the exam room to encourage compliance

February 1, 2011

Send a clear message to your clients about the importance of parasite prevention.

Source: FIRSTLINE

Oral health: It's about more than bad breath

February 1, 2011

Helping clients understand the link between oral health and overall pet health should get more pet owners interested in veterinary dental care.

Source: FIRSTLINE

Q&A: Adjust to life as a salesperson

February 1, 2011

I love my career as a veterinary technician, but I'm no good at reinforcing my veterinarian's recommendations to clients. I feel like a salesperson, and I have no confidence in that role. How can I improve?

Source: FIRSTLINE

Open wide: Getting clients to "yes" with dental compliance

February 1, 2011

When it comes to informing clients about pets' oral health, it's as much how you and other veterinary team members say it as what you say.

Source: FIRSTLINE

New dog cancer website resource

January 4, 2011

Site shares success stories and tips for dog owners.

Source: VETERINARY ECONOMICS

Q&A: YouTube? You bet!

January 1, 2011

Our practice has Facebook and Twitter profiles, but we're looking for additional marketing opportunities. What should we try next?

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