Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

How to respond to "Can I buy this elsewhere?"

May 1, 2011

How to respond to "Can I buy this elsewhere?"

Source: VETERINARY ECONOMICS

Solution #5 to increase visits: Simplify scheduling

May 1, 2011

Chapter 9 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

Source: FIRSTLINE

5 ways to enrich patients' environment at your practice

May 1, 2011

Consider the five senses and create a peaceful practice environment for your stressed-out patients.

Source: FIRSTLINE

Spin to win: Make dental care fun

April 1, 2011

Sprin to win.

Source: FIRSTLINE

3 ways to help cash-strapped clients

April 1, 2011

Your patients didn't cause the recession, and they're not responsible for your clients' money woes. But they still need essential veterinary care. It's up to you to help your clients figure out how to pay for these services̬and sometimes that means thinking outside the box.

Source: FIRSTLINE

Q&A: How can my veterinary team stress the importance of feline heartworm preventives to clients?

April 1, 2011

Here's how you can stress the importance of feline heartworm preventives to clients.

Source: FIRSTLINE

10 steps to help clients prevent zoonotic diseases

April 1, 2011

Share this list with clients at your veterinary practice to help keep their pets healthy and parasite-free.

Source: FIRSTLINE

Use bins to store your patients' lost items

April 1, 2011

Update your lost-and-found.

Source: FIRSTLINE

Get a grip: 3 ways to avoid losing your cool

April 1, 2011

Get a grip: 3 ways to avoid losing your cool

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