Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Send a card to show you care

December 1, 2010

Thank referrals with a pet identification card.

Source: FIRSTLINE

9 tips of super (successful) veterinary service

December 1, 2010

When you treat your clients well, they respond in kind by coming back, encouraging new clients to visit you, and boosting your veterinary practice's bottom line.

Source: FIRSTLINE

A thank-you gift they'll come back for

December 1, 2010

Entice clients to return to your practice by offering this gift.

Source: FIRSTLINE

Soda for a smile: A game for impressing clients

December 1, 2010

Win over a client and score a drink with this bubbly game.

Source: FIRSTLINE

Keep kitties calm, keep compliance strong

November 17, 2010

Who really likes to go to the doctor? Cats certainly don't. But helping keep them calm is worth the effort.

Source: CVC IN SAN DIEGO PROCEEDINGS

These tips can really help your veterinarian (Proceedings)

November 1, 2010

Veterinary dermatology is a relatively straight forward aspect of veterinary medicine to deal with because the diseased organ is able to be visualized and palpated by the veterinarian but also by the technician and owner. The technician can and should play an integral role in cases with skin disease.

Source: CVC IN SAN DIEGO PROCEEDINGS

Oops-anesthetic accidents: prevention and response (Proceedings)

November 1, 2010

Anesthetic mishaps can lead to patient morbidity and mortality. Most problems anesthesia-related problems can be prevented by advanced planning, training, patient monitoring, and the development of standard operating protocols.

Source: CVC IN SAN DIEGO PROCEEDINGS

Oral pathology & dental charting: part II (Proceedings)

November 1, 2010

The indices most commonly evaluated are gingivitis, probe depth, gingival recession, furcation involvement, mobility and periodontal attachment. These indices are the factors along with radiographs that are involved in grading periodontal disease.

Source: CVC IN SAN DIEGO PROCEEDINGS

Troubleshooting dental radiography (Proceedings)

November 1, 2010

Dental radiographs are in essential part of the oral exam. The crown is just the tip of the iceberg. Approximately 42% of dental pathology is found subgingivally. Radiographs will help diagnose pathology that is not visible from the surface, confirm suspect pathology as well as help demonstrate the pathology to the client. Survey radiographs can also increase your clinic's revenue.

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