Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Send a card to show you care

December 1, 2010

Thank referrals with a pet identification card.

Source: FIRSTLINE

Keep kitties calm, keep compliance strong

November 17, 2010

Who really likes to go to the doctor? Cats certainly don't. But helping keep them calm is worth the effort.

Source: FIRSTLINE

Hold a charity dog wash to give back to your community

November 1, 2010

Hold a charity dog wash to give back to your community

Source: CVC IN SAN DIEGO PROCEEDINGS

Managing inflammatory bowel disease in cats (Proceedings)

November 1, 2010

Idiopathic inflammatory bowel disease (IBD) is defined as gastrointestinal signs (vomiting, anorexia, diarrhea) greater than 3 weeks duration, with incomplete response to dietary trials and anthelmintics, biopsy findings of mucosal inflammation, and clinical response to immunomodulatory therapies.

Source: CVC IN SAN DIEGO PROCEEDINGS

The science behind dental products (Proceedings)

November 1, 2010

Oral disease is one of the most prevalent diseases in dogs and cats. 80% of adult dogs and 70% of adult cats have some form of oral disease. Dental problems are among the top three pet owners concerns in dogs and cats. Calculus and gingivitis are the most common conditions diagnosed by veterinarians in all ages of animals.

Source: CVC IN SAN DIEGO PROCEEDINGS

Getting ready for the eye patient (and earn a raise) (Proceedings)

November 1, 2010

Anatomic and physiologic considerations are the basis for proper diagnostic techniques. We will discuss basic diagnostic procedures and relative pharmacological consideration to enhance the ophthalmic examination.

Source: CVC IN SAN DIEGO PROCEEDINGS

The acute abdomen (Proceedings)

November 1, 2010

Acute abdominal pain is often associated with a variety of disorders in small animals. Abdominal pain can be the result of many different underlying diseases processes, many of which can be life threatening. Clinical signs can range from abdominal distension, prayer-type postures, vomiting and diarrhea, to more serious findings such as collapse, hypovolemic shock, hypothermia, and difficulty breathing. Acute abdominal pain thus requires rapid and efficient diagnostic evaluation with proper treatment to facilitate patient survival.

Source: CVC IN SAN DIEGO PROCEEDINGS

Veterinary ophthalmology for the technician (Proceedings)

November 1, 2010

Veterinary ophthalmology.

Source: FIRSTLINE

What colors are your clients?

November 1, 2010

The color-based profiling program isn't just for building more effective team relationships. You can also use it to improve your interactions with clients.

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