Educating pet owners about veterinary care - Firstline
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Client Education

Team tool: Practice challenging veterinary client conversations

September 1, 2013

Use these practice cases to rehearse challenging client conversations.

Source: FIRSTLINE

The VHMA files: Connect with veterinary clients

September 1, 2013

Surveys let veterinary clients rate your performance before they take their frustrations online.

Source: FIRSTLINE

Fighting pet obesity with advancing technology

July 24, 2013

Dr. Ward weighs in on current and future veterinary technology for monitoring pet?s health.

Source: FIRSTLINE

RVT, CVT or LVT: Why veterinary technicians aren't done when they get their letters

July 19, 2013

Continue to contribute to the practice's—and your own—well being.

Source: FIRSTLINE

3 steps to pierce veterinary clients' vaccine concerns

July 1, 2013

Avoid blowups and miscommunication by teaching your team to offer pointed information about your vaccination protocols.

Source: FIRSTLINE

Weight loss: What's your role in veterinary practice?

July 1, 2013

Help pets that come to your veterinary practice reach a healthy weight with these tips and tools:

Source: FIRSTLINE

Summer lovin' or summer anxiety?

June 17, 2013

Use this advice to help veterinary clients ease their pet's anxiety.

Source: FIRSTLINE

Watch out for the cicadas!

June 10, 2013

Warn your clients that cicada consumption is bad for their pets.

Source: DVM360 MAGAZINE

How do veterinarians even function?

June 1, 2013

I really worry about some of my veterinary clients. And I know lots of people worry about me.

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