Shawn McVey articles - Firstline
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Shawn McVey articles
Source: FIRSTLINE

Managers: Stop resistance to change

June 1, 2009

Help team members adapt.

Source: FIRSTLINE

Shawn McVey's two cents

April 1, 2009

Shawn McVey says a $70,000 salary is possible.

Source: FIRSTLINE

Leading team meetings?

January 1, 2009

Learn how to read your audience.

Source: FIRSTLINE

Preanesthetic testing

January 1, 2009

Should it be mandatory?

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How to read clients' minds

January 1, 2009

Wish you could get inside clients' heads? You can by paying closer attention to their silent statements. Here's how.

Source: FIRSTLINE

3 looks your practice will love

September 1, 2008

Whether you're a receptionist, technician, assistant, or manager, learn to outfit yourself for professional practice life in your hometown. Just click on the link below then roll over the flags to get sure-fire wardrobe tips.

Source: FIRSTLINE

When work gets personal

June 1, 2008

Q. How do I set boundaries for employees' conversations while at work?

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Extreme makeover: receptionist edition

April 1, 2008

Q. What's appropriate attire for a receptionist?

Source: FIRSTLINE

Confront the elephant

March 1, 2008

Are there tough talks you're not having? Learn to lay issues on the table and push that pachyderm out of your practice and your life.

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