Source: FIRSTLINE
January 1, 2009
By:
Shawn G. McVey, MA, MSW
Wish you could get inside clients' heads? You can by paying closer attention to their silent statements. Here's how.
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Source: FIRSTLINE
September 1, 2008
By:
Shawn G. McVey, MA, MSW
Whether you're a receptionist, technician, assistant, or manager, learn to outfit yourself for professional practice life in your hometown. Just click on the link below then roll over the flags to get sure-fire wardrobe tips.
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Source: FIRSTLINE
July 1, 2007
By:
Shawn G. McVey, MA, MSW
Tantrums, crying, shouting—who can get any work done when your team is in a constant state of conflict? Emotional intelligence is your gateway to self-management. And when you manage yourself, you choose the path to a happier, more successful work life.
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