Shawn McVey articles - Firstline
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Shawn McVey articles
Source: FIRSTLINE

Preanesthetic testing

January 1, 2009

Should it be mandatory?

Source: FIRSTLINE

How to read clients' minds

January 1, 2009

Wish you could get inside clients' heads? You can by paying closer attention to their silent statements. Here's how.

Source: FIRSTLINE

Leading team meetings?

January 1, 2009

Learn how to read your audience.

Source: FIRSTLINE

3 looks your practice will love

September 1, 2008

Whether you're a receptionist, technician, assistant, or manager, learn to outfit yourself for professional practice life in your hometown. Just click on the link below then roll over the flags to get sure-fire wardrobe tips.

Source: FIRSTLINE

When work gets personal

June 1, 2008

Q. How do I set boundaries for employees' conversations while at work?

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Extreme makeover: receptionist edition

April 1, 2008

Q. What's appropriate attire for a receptionist?

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Confront the elephant

March 1, 2008

Are there tough talks you're not having? Learn to lay issues on the table and push that pachyderm out of your practice and your life.

Transform your work culture

July 2, 2007

Shawn McVey gives insights on changing your work culture.

Source: FIRSTLINE

What's your emotional intelligence?

July 1, 2007

Tantrums, crying, shouting—who can get any work done when your team is in a constant state of conflict? Emotional intelligence is your gateway to self-management. And when you manage yourself, you choose the path to a happier, more successful work life.

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