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Managing team members
Source: FIRSTLINE

Top reason to involve senior staff in the hiring process

August 10, 2011

Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.

Source: FIRSTLINE

A team-wide approach to dentistry

July 6, 2011

Don't let dental recommendations go in one ear and out the other. Present a unified, consistent front so pet owners will get the message.

Source: FIRSTLINE

Overcome social media pitfalls

March 30, 2011

There is a pronounced difference between posting on your personal Facebook page and that of your clinic.

Source: FIRSTLINE

Age, style, personality: What's to blame for team conflict?

January 26, 2011

Blaming superficial differences for team conflict may be too easy. The causes require specific resolution.

Source: FIRSTLINE

Managers: Be a mentor, not a friend

December 29, 2010

A professional environment is not the place to allow friendships to sway opinion.

Source: FIRSTLINE

Video: Overcome the practice manager's biggest challenge

October 6, 2010

It's difficult to please everyone all the time. But there are measures that can be taken in pursuit of that goal.

Source: FIRSTLINE

5 facts about employee rights

June 1, 2010

Many team members blindly stumble through issues of breaks, overtime pay, and family leave. Find out whether your practice gives you enough—or whether you expect too much.

Source: FIRSTLINE

Your employee rights were violated. Now what?

June 1, 2010

Protect yourself and preserve a strong working relationship with these three tips.

Source: FIRSTLINE

4 top questions from new practice managers

March 23, 2010

Here are four of the most common questions new managers ask.

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