Client communication for techs - Firstline
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Client communication for techs
Source: FIRSTLINE

The role of veterinary team members in real-time care

January 4, 2012

Make the best use of first and last contact with clients and keep the day moving.

Source: FIRSTLINE

Get pet owners on board with behavior programs

December 7, 2011

Address behavior as part of pets' whole health.

Source: FIRSTLINE

Top 10 ways to ace a dental appointment

November 30, 2011

Hit these points when checking the choppers.

Source: FIRSTLINE

Top 10 ways to impress clients

October 5, 2011

Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.

Source: FIRSTLINE

The top quality in a team member

September 28, 2011

Some aspects veterinary care can be taught. Other come naturally but are also extremely valuable.

Source: FIRSTLINE

Help clients handle problem pet behavior

August 3, 2011

Expert advice on pet behavior management.

Source: FIRSTLINE

Create a podcast for your veterinary clinic

June 8, 2011

Take your social media presence to another level with recurring internet broadcasts.

Source: FIRSTLINE

Top 10 ways to blow a recommendation

May 23, 2011

Dr. Robin Downing relates surefire methods of failing your patients and the practice.

Source: FIRSTLINE

Overcome social media pitfalls

March 30, 2011

There is a pronounced difference between posting on your personal Facebook page and that of your clinic.

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