Clients just might feel spoiled with the attention they receive during Client Appreciation Week at VCA University Veterinary Clinic in Fairfax, Va.
Do you yearn to learn and enlighten clients with your know-how? If you're passionate about client education, consider hosting educational classes for clients.
Patients and clients feel at home at Colorado Canine Orthopedics in Colorado Springs, Colo.
Happy clients stay with your practice and promote your services to others. Use these tips to please pet owners and build a good vibe on the grapevine.
The team at Countryside Veterinary Clinic in Carthage, N.Y., knows how to captivate their audience.
My team members are anxious about calling clients for third reminders. Can you offer a sample script to make these awkward conversations a little easier?
Pet owners with hospitalized pets at Associated Veterinary Specialists in Bridgeton, Mo., always know news about their pet's condition is just a phone call away.
Sometimes pets and their owners share an uncanny resemblance—bad behavior. Use this chart to tackle both species' less favorable features.
Q When I discuss client education topics, I feel like clients are tuning me out. How can I make them listen?