Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

A thank-you gift they'll come back for

December 1, 2010

Entice clients to return to your practice by offering this gift.

Source: FIRSTLINE

Send a card to show you care

December 1, 2010

Thank referrals with a pet identification card.

Source: FIRSTLINE

Soda for a smile: A game for impressing clients

December 1, 2010

Win over a client and score a drink with this bubbly game.

Source: FIRSTLINE

9 tips of super (successful) veterinary service

December 1, 2010

When you treat your clients well, they respond in kind by coming back, encouraging new clients to visit you, and boosting your veterinary practice's bottom line.

Source: FIRSTLINE

Keep kitties calm, keep compliance strong

November 17, 2010

Who really likes to go to the doctor? Cats certainly don't. But helping keep them calm is worth the effort.

Source: CVC IN SAN DIEGO PROCEEDINGS

Oral pathology & dental charting: part I (Proceedings)

November 1, 2010

It is important to be able to identify oral pathology and anomalies. It is equally important to correctly record the pathology on dental charts. A thorough dental examination includes both conscious and anesthetized examinations as well as charting disease processes, pathology and anomalies, and treatment plans.

Source: FIRSTLINE

Calm clients' concerns about pet diabetes

November 1, 2010

Calm clients' concerns about pet diabetes

Source: CVC IN SAN DIEGO PROCEEDINGS

Acid-base disorders and blood gas analysis (Proceedings)

November 1, 2010

Blood gas analysis provides information about respiratory function and acid/base status. This information is vital in determining and monitoring treatment of patients with primary or secondary respiratory disease and/or metabolic disturbances. Blood gas (BG) can be assessed on arterial (ABG) or venous (VBG) samples, although oxygenation assessment is made on arterial blood only.

Source: CVC IN SAN DIEGO PROCEEDINGS

Anesthesia for the cardiac patient (Proceedings)

November 1, 2010

Anesthetizing a patient with cardiac disease requires a plan for the use of supportive measures to maintain adequate tissue perfusion. As in the case of left sided cardiac dysfunction patients, volume administration frequently is not an option to support blood pressure. In these cases, should a positive inotropic or pressor agent be indicated, the volume of the adjunctive agent required should be deducted from the volume of crystalloid administered to maintain a balanced hourly rate.

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