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Professional Development

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Source: FIRSTLINE How much do you do? June 1, 2008 By: Karen E. Felsted, CPA, MS, DVM, CVPM You're more than your title. And a job description may be the tool you need to clarify your manager's expectations and position yourself for growth in your practice, from raises to promotions.

Source: FIRSTLINE Put new hires on the right path June 1, 2008 By: Julie Gurnon Don't let high turnover send your team off track. Here's how you can contribute to new team members' success and create a culture that encourages them to stay.

Source: PARTNERS IN PRACTICE Six steps to manage stress (Sponsored by Intervet/Schering-Plough Animal Health) June 1, 2008 By: Ed Gilsleider, DVM The day-to-day tasks and surprises of an equine practitioner can be stressful to even the most level-headed person.

Source: FIRSTLINE Receptionist position description June 1, 2008 The receptionist's main responsibility is to assure the smooth, orderly flow of clients and patients. Receptionists report to the Client-Services Director.

Source: FIRSTLINE When work gets personal June 1, 2008 By: Shawn G. McVey, MA, MSW Q. How do I set boundaries for employees' conversations while at work?

Source: FIRSTLINE 9 business facts you should know May 1, 2008 Firstline Editorial Advisory Board members share the secrets you didn't know you didn't know about the veterinary business.

Source: FIRSTLINE Sample script: How to discuss chronic pain management May 1, 2008 By: Robin Downing, DVM, Dipl. AAPM "Pet owners don't want their pets to suffer, so we rarely encounter resistance to our pain management recommendations," says Robin Downing, DVM, Dipl. AAPM, owner of Windsor Veterinary Clinic and The Downing Center for Animal Pain Management in Windsor, Colo.

Source: FIRSTLINE Every breath you take May 1, 2008 By: Portia Stewart He's watching you. You can't concentrate, you're afraid to be alone with him, and the comments won't stop. Sexual harassment can be relentless, consuming your work and your life. It happened to these women—and it could happen to you. Here's what every woman (and man) should know about sexual harassment.

Source: FIRSTLINE When pet owners lie May 1, 2008 By: Craig Woloshyn, DVM Why do clients pretend they gave medication, swear their pup stays on a leash, or claim their cat never goes outside?

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