Career advice for the veterinary team - Firstline
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Source: FIRSTLINE

Are you serious?

April 1, 2008
By: Sarah A. Moser

How you deliver information may be overriding your message—and preventing colleagues and clients from taking you seriously. Learn how to improve your presentation and earn their respect.

Source: FIRSTLINE

Those new arrivals

April 1, 2008
By: Portia Stewart

We haven't told our dog, Sebastian, that he'll have a new sibling this August. When our son was born a few years ago, Sebastian was the most enthusiastic cheerleader you could ask for. So I'm hoping he'll revive that same joyous spirit when he has another little human brother or sister. These transitions take patience, but there are many little rewards along the way.

Source: FIRSTLINE

Do you know your stuff?

April 1, 2008
By: Ernest E. Ward Jr., DVM, Gina Toman, RVT

"I'm not the doctor" isn't a reason to not know the answer to these common client concerns. Here's a look at some of the facts everyone should know.

Source: FIRSTLINE

Those little betrayals

March 1, 2008
By: Portia Stewart

Mary's a customer service guru and a gossip. Lisa's a whiz with lab work, but she tends to grouch when she's pressed and running behind. These are the perfect set-ups for little betrayals.

Source: FIRSTLINE

10 ways to appreciate your team

March 1, 2008

Everybody wants to feel recognized by their bosses and peers. Here's how you can say thanks and boost morale in your practice.

Source: FIRSTLINE

Tell your story

January 1, 2008
By: Portia Stewart

Most of us aren't very comfortable talking about ourselves. It's a hard skill to master, and too often it feels like you're bragging. But if you're not talking about what you do well, how will others know? If you're waiting for them to catch you in the act, you may have a long wait.

Source: FIRSTLINE

Give yourself a gift

December 1, 2007
By: Portia Stewart

Feeling sapped? Rundown, tired, out of sorts? Oh yeah. It's so easy to give and so hard to say no. You do it all the time. It's the 15 minutes at the end of the day you spend making a comfy bed for a sick pet or the extra walk you sneak in for your favorite boarder. Or maybe you volunteer to stay late to finish filing or clear the clutter from the reception area. The truth is, you do a lot.

Source: FIRSTLINE

9 ways to get the boot

October 1, 2007

It's easy to get fired--lying or stealing will l get you there fast. But if you want to take the slow, painful route, use these examples to really ruin your reputation before you get the heave-ho.

Source: FIRSTLINE

You need a mentor

September 1, 2007
By: Portia Stewart

For the first few months after I gave birth to my son, I was pretty sure I wanted to quit my job. I loved my work, but those 12 weeks I'd spent at home getting to know this interesting little person weren't enough. Every morning, when I sent him off to day care, the guilt crept in. By mid-morning, it was an ache. And by 3:30 p.m., I could only think about rushing home for a few minutes with my son before bedtime.

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