Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Participate in an online survey to decrease pet obesity

October 12, 2010

Celebrate National Pet Obesity Awareness Day by finishing a short survey.

Source: FIRSTLINE

Dig deeper when clients decline parasite preventives

October 1, 2010

Dig deeper when clients decline parasite preventives.

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Help clients remember their furry friends

October 1, 2010

Help clients remember their furry friends

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Q&A: No downside to dental care—even at home

October 1, 2010

Won't recommending home dental care actually decrease the number of cleanings we do in our clinic?

Source: FIRSTLINE

How to handle weird client requests

October 1, 2010

Don't dismiss clients' requests—no matter how absurd they may be.

Source: FIRSTLINE

7 weird client requests

October 1, 2010

Clients' requests can be downright bizarre sometimes. Just look at these outrageous stories readers shared with us.

Source: FIRSTLINE

Reward brave patients with a purple heart

September 1, 2010

A simple gesture shows your veterinary clients you care.

Source: FIRSTLINE

Impress clients by creating clever cage cards

September 1, 2010

Show a little creativity with customized cage cards.

Source: FIRSTLINE

He or she? Don't confuse patients' gender in front of clients

September 1, 2010

This simple tip will help you identify gender in your veterinary patients.

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