Career advice for the veterinary team - Firstline
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Source: FIRSTLINE

You need a mentor

September 1, 2007
By: Portia Stewart

For the first few months after I gave birth to my son, I was pretty sure I wanted to quit my job. I loved my work, but those 12 weeks I'd spent at home getting to know this interesting little person weren't enough. Every morning, when I sent him off to day care, the guilt crept in. By mid-morning, it was an ache. And by 3:30 p.m., I could only think about rushing home for a few minutes with my son before bedtime.

Source: FIRSTLINE

Monitor your drug traffic

September 1, 2007
By: Mandy Stevenson, RVT

Q What's the best way to keep track of expiration dates on drugs?

Source: FIRSTLINE

Sample script: Associate woes

September 1, 2007
By: Pam Weakley

You're the practice manager at a mid-sized clinic. When the stress index is high, one of the associates snaps at team members. Several team members have complained, and a few have threatened to quit. You're ready to discuss the problem with Dr. Sweet, the associate. Firstline Editorial Advisory Board member Pam Weakley offers this sample script:

Source: FIRSTLINE

Fun with numbers

August 1, 2007
By: Portia Stewart

Check out the answers to your questions about your salary and benefits, how to handle team conflict, what clients want, who owns pets, and data on 11 other critical trends.

Source: FIRSTLINE

8 tips to keep your cool

July 1, 2007

Feeling your blood start to boil? Avoid scalding yourself and others when you're faced with fiery flare-ups from clients or co-workers.

Source: FIRSTLINE

Be a lion, not a mouse

July 1, 2007
By: Portia Stewart

There are some topics you just don't feel comfortable talking about, not even with your closest friends. So imagine opening up and sharing your deepest, darkest secrets with 40,000 complete strangers. That takes a lot of courage, doesn't it? That's just what authors Shawn McVey and Joanne Light have done this month. They're sharing their own intensely personal experiences with the hope that they can help others.

Source: FIRSTLINE

When it rains ...

June 1, 2007
By: Portia Stewart

We had one wild storm a few weeks ago. It was a Friday, and my dog, Sebastian, was scheduled for a regular exam. We were running late, so I was scrambling as I loaded my 2-year-old son, Donovan, in the back seat and coaxed the dog in behind him. Did I mention it was raining? The torrential kind. Sebastian hates thunderstorms, so I could see him trembling during the whole frantic drive.

Source: FIRSTLINE

Ethics: Answers to your tough questions

June 1, 2007
By: Kelly Stazyk

Here are five ethical dilemmas, complete with guidelines for making decisions that keep you on solid moral ground.

Source: FIRSTLINE

Weathering the recall

May 1, 2007
By: Portia Stewart

We talk about the bond between people and their pets every day, but the waves of phone calls your practice has fielded about the pet food recall are just one more demonstration of how much your clients really love their pets. The news about the recall seems to change with alarming regularity. Even now, your calls may have trickled down to nothing or another recall bombshell could be set to explode.

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