Tips to help the veterinary team offer good service for pet owners - Firstline
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Source: CVC IN KANSAS CITY PROCEEDINGS

The basics of electrocardiography (Proceedings)

August 1, 2010

Proper electrocardiography (ECG) starts with proper positioning. For a diagnostic ECG, the patient must be restrained in right lateral recumbency with the legs perpendicular to the body and parallel to each other.

Source: CVC IN KANSAS CITY PROCEEDINGS

Pleural space disease and chest taps and tubes (Proceedings)

August 1, 2010

Pleural space disease is a common cause of respiratory distress in emergent and critical patients. Air, fluid, exudates, chyle, blood, and herniated abdominal organs may be present in the thoracic cavity.

Source: CVC IN KANSAS CITY PROCEEDINGS

Ins and outs of feeding tubes (Proceedings)

August 1, 2010

Addressing the nutritional needs of our hospitalized and critical care patients can dramatically improve their outcomes, but also allows them to return home sooner. Oral enteral nutrition is the ideal route, but if the patient is unable or unwilling to consume at least 85% of their calculated resting energy requirements (RER) than another route needs to be utilized.

Source: CVC IN KANSAS CITY PROCEEDINGS

Oral pathology and charting (Part 1) (Proceedings)

August 1, 2010

It is important to be able to identify oral pathology and anomalies. It is equally important to correctly record the pathology on dental charts. A thorough dental examination includes both conscious and anesthetized examinations as well as charting disease processes, pathology and anomalies, and treatment plans.

Source: CVC IN KANSAS CITY PROCEEDINGS

Nutritional support (Proceedings)

August 1, 2010

Many hospitalized and critical care pets are at risk for becoming severely malnourished because they lack the appetite or the ability to eat. By instituting nutritional support you want to meet the pets' nutritional requirements, and if possible prevent additional deterioration.

Source: CVC IN KANSAS CITY PROCEEDINGS

Anesthetizing cardiac patients (Proceedings)

August 1, 2010

Veterinary technicians are the veterinary hospital's mainstay when it comes to carefully and successfully anesthetizing critical patients. A large number of elderly canine and feline patients are affected by cardiac disease, and knowledge of how to safely monitor, anesthetize, and problem solve cardiac patients makes for a less stressful anesthesia for both the patient and technician.

Source: CVC IN KANSAS CITY PROCEEDINGS

Nutrition myths (Proceedings)

August 1, 2010

MYTH: Meat by-products are inferior in quality compared to whole meat in a diet.

Source: CVC IN KANSAS CITY PROCEEDINGS

The science behind dental products (Proceedings)

August 1, 2010

Oral disease is one of the most prevalent diseases in dogs and cats. 80% of adult dogs and 70% of adult cats have some form of oral disease. Dental problems are among the top three pet owners concerns in dogs and cats.

Source: FIRSTLINE

Video: Dr. Ernie Ward says wowing clients is easy

July 28, 2010

Great customer relations needn't be costly.

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