Career advice for the veterinary team - Firstline
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Professional Development
Source: FIRSTLINE

Sample script: How to discuss chronic pain management

May 1, 2008

"Pet owners don't want their pets to suffer, so we rarely encounter resistance to our pain management recommendations," says Robin Downing, DVM, Dipl. AAPM, owner of Windsor Veterinary Clinic and The Downing Center for Animal Pain Management in Windsor, Colo.

Source: FIRSTLINE

Do you know your stuff?

April 1, 2008

"I'm not the doctor" isn't a reason to not know the answer to these common client concerns. Here's a look at some of the facts everyone should know.

Source: FIRSTLINE

Those new arrivals

April 1, 2008

We haven't told our dog, Sebastian, that he'll have a new sibling this August. When our son was born a few years ago, Sebastian was the most enthusiastic cheerleader you could ask for. So I'm hoping he'll revive that same joyous spirit when he has another little human brother or sister. These transitions take patience, but there are many little rewards along the way.

Source: FIRSTLINE

Are you serious?

April 1, 2008

How you deliver information may be overriding your message—and preventing colleagues and clients from taking you seriously. Learn how to improve your presentation and earn their respect.

Source: FIRSTLINE

Those little betrayals

March 1, 2008

Mary's a customer service guru and a gossip. Lisa's a whiz with lab work, but she tends to grouch when she's pressed and running behind. These are the perfect set-ups for little betrayals.

Source: FIRSTLINE

10 ways to appreciate your team

March 1, 2008

Everybody wants to feel recognized by their bosses and peers. Here's how you can say thanks and boost morale in your practice.

Source: FIRSTLINE

Tell your story

January 1, 2008

Most of us aren't very comfortable talking about ourselves. It's a hard skill to master, and too often it feels like you're bragging. But if you're not talking about what you do well, how will others know? If you're waiting for them to catch you in the act, you may have a long wait.

Source: FIRSTLINE

Give yourself a gift

December 1, 2007

Feeling sapped? Rundown, tired, out of sorts? Oh yeah. It's so easy to give and so hard to say no. You do it all the time. It's the 15 minutes at the end of the day you spend making a comfy bed for a sick pet or the extra walk you sneak in for your favorite boarder. Or maybe you volunteer to stay late to finish filing or clear the clutter from the reception area. The truth is, you do a lot.

Source: FIRSTLINE

9 ways to get the boot

October 1, 2007

It's easy to get fired--lying or stealing will l get you there fast. But if you want to take the slow, painful route, use these examples to really ruin your reputation before you get the heave-ho.

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