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Firstline Update
Source: FIRSTLINE

Firstline Live 2009: The psychology of phone shoppers

August 30, 2009

Understanding the brain's inner-workings will help you convert potential clients into perpetual ones.

Source: FIRSTLINE

Firstline Live 2009: Stay competitive with a Web pharmacy

August 29, 2009

Don't let online-only pharmacies take your business.

Source: FIRSTLINE

Getting naysayers on board

August 28, 2009

Some team members always seem to shoot down ideas. Here's how to turn those objectors into supporters.

Source: FIRSTLINE

4 ways to be healthy at work

August 25, 2009

Complete these quick activities while you're on the clock to live a longer, fuller life.

Source: FIRSTLINE

When it comes to food, you can't fool dogs

August 20, 2009

Study says man's best friend might be able to see through your treat-giving trickery.

Source: FIRSTLINE

Video blog: Online client forms

August 19, 2009

Posting client forms online saves pet owners' time and yours.

Source: FIRSTLINE

Cats sweet talk you into caring for them

August 18, 2009

Cats. They pull at your heartstrings, and they know it. Recent studies suggest that cats convince you to do their bidding. How? With their siren calls you call meows.

Source: FIRSTLINE

Scheduling: A front-desk tactic for efficiency

August 14, 2009

Receptionists can play a part in preventing too much overtime and too much downtime.

Source: FIRSTLINE

Kids get an education in pet care

August 13, 2009

A United Animal Nations program helps children develop empathy for animals.

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