Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: CVC IN KANSAS CITY PROCEEDINGS

Pain assessment (Proceedings)

August 1, 2010

We already know that the way we each perceive pain will be different depending on our past experiences. The way we respond to that pain also varies from person to person. These two points make recognizing and treating pain difficult, especially in regards to our veterinary patients.

Source: CVC IN KANSAS CITY PROCEEDINGS

The basics of electrocardiography (Proceedings)

August 1, 2010

Proper electrocardiography (ECG) starts with proper positioning. For a diagnostic ECG, the patient must be restrained in right lateral recumbency with the legs perpendicular to the body and parallel to each other.

Source: FIRSTLINE

Video: Dr. Ernie Ward says wowing clients is easy

July 28, 2010

Great customer relations needn't be costly.

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Clinic mascot gains fame on Facebook

July 1, 2010

Clinic mascot gains fame on Facebook

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8 summer safety tips for pets

July 1, 2010

8 summer safety tips for pets

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Use a cheat sheet to answer clients' price questions

July 1, 2010

Use a cheat sheet to answer clients' price questions

Source: FIRSTLINE

Veterinarian sues Mariah Carey for $30K

June 24, 2010

Grammy Award-winning singer allegedly skimped on paying veterinary bills; Carey lawyers plan to fight lawsuit.

Source: FIRSTLINE

Tools for celebrating June as Adopt-A-Cat Month

June 3, 2010

Celebrate Adopt-A-Cat Month by downloading materials to help promote cat adoption and feline health care.

Source: FIRSTLINE

Bad breath makes a great client education video

June 1, 2010

Bad breath makes a great video

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