Editors' comments and advice for the veterinary team - Firstline
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Front Desk
Source: FIRSTLINE

Video: The most common OSHA violation

October 13, 2010

Record keeping can be a hassle, but incomplete documentation can get you in hot water with OSHA.

Source: FIRSTLINE

Play to win—as a team

April 1, 2009

Be a team player.

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Learning to love work

November 1, 2008

Whether you're facing quarterlife or midlife, career-related education keeps you fresh and invigorated.

Source: FIRSTLINE

Recession depression

October 1, 2008

Bailout. Downturn. Credit freeze. Ugh. I'd rather not think about the poor economy. But as much as I hate to admit it, the ailing market matters to me, to you, and to your veterinary practices. The difficult part is figuring out why, or, in other words, what it means for your personal and professional financial stability.

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Let's get together

September 1, 2008

We shouldn't wait for a major meeting to drum up excitement and keep in touch.

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Live from CVC Central: Answering emergency calls is essential to your bottom line

August 25, 2008

It pays to staff your phone until midnight.

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Tip from Firstline Live 2008: Fix your phone troubles

August 24, 2008

Here's help for overworked receptionists.

Source: FIRSTLINE

Tip from Firstline Live 2008: Improve client compliance with role-playing

August 22, 2008

Practice is essential to getting it right with clients.

Source: FIRSTLINE

Embrace your change

August 1, 2008

As David Bowie says, "Time may change me." And time's probably changed your practice, too. Did you have computers in your practice 10 years ago? Or five? Perhaps. How do you use them? Do you schedule appointments, search the Web for product information, or look for tools to educate clients and improve your practice's efficiency?

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