Efficiency tips for the veterinary team - Firstline
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Efficiency Rules
Source: FIRSTLINE

Quit waiting around for no-shows

January 1, 2008

You'd much rather be working with clients and pets than thumb-twiddling or standing around dreaming about services you could be rendering. So use these tips to cut back on no-shows and get back to business.

Source: FIRSTLINE

Got poop? Here's how to get more

December 1, 2007

How can our team members encourage clients to submit fecal samples?

Source: FIRSTLINE

3 tips for an earth-friendly practice

December 1, 2007

Reducing, recycling, and reusing plastic packaging is a regular habit at Peachtree Hills Animal Hospital in Atlanta, Ga.

Source: FIRSTLINE

Monitor your drug traffic

September 1, 2007

Q What's the best way to keep track of expiration dates on drugs?

Source: FIRSTLINE

Can you work and have a life?

August 1, 2007

Yes, but it takes practice. Firstline readers who are 46 to 55 years old are most likely to work more than three hours of overtime, while those who are 56 or older report they're most likely to work no overtime.

Source: FIRSTLINE

Client education: Who's responsible?

August 1, 2007

Are you informal about informing, easygoing about educating, casual about coaching clients about their animals? See how more structure benefits your practice, pet owners, and patients.

Source: FIRSTLINE

Make the most of down time

July 1, 2007

Q How do I inspire others on my team to take advantage of lulls in the day to perform maintenance tasks?

Source: FIRSTLINE

6 steps for easy discharges

June 1, 2007

Curb the 5 o'clock chaos with these simple steps to streamline your discharge appointments and send clients away happy.

Source: FIRSTLINE

Forecast: Schedule disrupters on the horizon

June 1, 2007

It doesn't take a crystal ball to know who'll walk through your practice door next. All you really need is a meeting, says Cindie McDuffee, the office manager at Animal Hospital of Thousand Oaks in Thousand Oaks, Calif.

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