Source: FIRSTLINE
August 1, 2009
Team members don't know what to say to educate clients about feline heartworms.
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Source: FIRSTLINE
June 19, 2009
Word on the street is that Debbie Gair's presentation is a great way to improve team communication and end conflict.
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Source: FIRSTLINE
June 1, 2009
By:
Noelle Radut
See what sinful statements you may be making—and what you should say instead.
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Source: FIRSTLINE
June 1, 2009
By:
Monica Dixon Perry, CVPM
Here are ideas for reducing conflict and boosting efficiency on a large team.
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Source: FIRSTLINE
May 28, 2009
Free Web seminar with Brakke consultant Dr. Christine Merle provides the key to getting pet owners on board with complete care.
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Source: FIRSTLINE
May 14, 2009
By:
Debbie Allaben Gair, CVPM
When a problem happens over and over, step back and determine where the issue lies. Here's how.
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Source: FIRSTLINE
April 26, 2009
Editor's letter rubs some team members the wrong way.
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Source: FIRSTLINE
April 2, 2009
When you and your team members just can't seem to get along, take a look at each others' style.
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Source: FIRSTLINE
November 13, 2008
Stop calling clients and e-mail them instead using this timesaving template.
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