Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: VETERINARY ECONOMICS

Client handout: Create a tick-free zone in your backyard

February 26, 2014

Use this handout to talk to veterinary clients about simple landscaping techniques they can use to make their backyards safer for pets.

Source: FIRSTLINE

Teach your veterinary team to listen for pet behavior concerns

February 1, 2014

Discussing behavior with pet owners is important to catch problems early, when they're easier to change.

Source: FIRSTLINE

Q&A: A veterinary team approach to dental care

February 1, 2014

Consider this advice to get your whole veterinary team on board to offer the topnotch veterinary care pets need for better dental health.

Source: VETERINARY MEDICINE

Create a complete picture of health: How to cultivate client compliance

February 1, 2014

Are you puzzled why your clients aren't following through on your advice? Try these five tips, and your practice could be well on its way to good health for all.

Source: VETERINARY ECONOMICS

Client handout: 4 tips for weight loss in cats

January 27, 2014

Help clients get their cats back into a healthy weight range with tips from this free handout.

Source: FIRSTLINE

Client handout: Nutrition questionnaire

January 27, 2014

Start a conversation with clients about what they're feeding their pets with this free handout.

Source: FIRSTLINE

The VHMA Files: Simple steps to avoid legal storms in veterinary practice

January 1, 2014

Help avoid lawsuits by practicing good communication.

Source: FIRSTLINE

Celebrate World Spay Day

January 1, 2014

Celebrate World Spay Day with these ideas to reduce pet overpopulation.

Source: FIRSTLINE

Plan a team meeting on heartworm education

January 1, 2014

Use these tips to teach your veterinary team to talk about the latest heartworm news with pet owners.

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